Knowledge Base/Customer Support/General Support:

Chat Guidelines

Ethan H.
posted this on February 06, 2012 14:11

Chat guidelines are our recommended methods of behaving in community chats.  This is up to the community-at-large to enforce, and are provided as guidelines, not hard rules.

What are the Chat Guidelines?
Chat guidelines vary from channel to channel.  For the most part, no swearing, no harassing behavior, no spamming. Discussion of illegal activities is prohibited in every chat channel.
Global Chat & Social Chat
  • General Discussions and Conversations are Welcome
  • No offensive language
  • No Trade Spam
  • No Player Harassment
  • No Discussions of Sex and Drugs
  • No Large ASCII art and other obscene posts
  • No Discussion in Foreign languages  outside of Foreign language chatrooms.
  • No Discussion of moderators, their practices, and any banning that took place
  • No Racism, Homophobic, misogynistic, etc.. remarks (Any remarks disparaging towards a group of people.)

Map Chat
  • For Chatting with Friends and Foes in your Area
  • No Player Harassment

Platinum Chat
  • Exclusive Chat Channel For Chatting with Other Platinum Members
  • No Inappropriate Language
  • No Trade Spam
  • No Player Harassment
  • No Discussion of Sex and Drugs
  • No Large ASCII art and other obscene posts
  • No Racism, Homophobic, misogynistic, etc.. remarks (Any remarks disparaging towards a group of people.)
  • No Discussion of moderators, their practices, and any banning that took place

City Chat
  • For Chatting with All Members of your City
  • No Inappropriate Language
  • No Trade Spam
  • No Player Harassment
  • No Racism, Homophobic, misogynistic, etc.. remarks (Any remarks disparaging towards a group of people.)
  • No Discussion of Sex and Drugs
Tavern Chat
  • For Chatting with All Members inside of your Tavern
  • No Inappropriate Language
  • No Trade Spam
  • No Player Harassment
  • No Racism, Homophobic, misogynistic, etc.. remarks (Any remarks disparaging towards a group of people.)
  • No Discussion of Sex and Drugs
Help Chat
  • For Helping Players Answer Questions Regarding Parallel Kingdom and Assisting New Players
  • No Inappropriate Language
  • No Trade Spam
  • No Player Harassment
  • No General Discussions and Conversations
  • No Discussions of Sex, Drugs, Politics, and Religion
  • No Begging/Borrowing
  • No Non-hat Related Hiring
  • No Large ASCII art and other obscene posts are Not Allowed
  • No Racism, Homophobic, misogynistic, etc.. remarks (Any remarks disparaging towards a group of people.)
  • No Discussion in Foreign languages outside of Foreign language chatrooms.
  • No Discussion of moderators, their practices, and any banning that took place

Trading Chat
  • For Listing Goods that You Want to Trade for
  • Trade Spam is Allowed to Some Extent (ad must scroll off screen before repeating)
  • Adverts for Hat races are only allowed in this channel and follow the same rules as Trade Spam.
  • No Inappropriate Language
  • No Player Harassment
  • No General Discussions and Conversations
  • No Discussions of Sex, Drugs, Politics, and Religion
  • No Large ASCII art and other obscene posts
  • No Racism, Homophobic, misogynistic, etc.. remarks (Any remarks disparaging towards a group of people.)
  • No Discussion in Foreign languages outside of Foreign language chatrooms.
  • No Discussion of moderators, their practices, and any banning that took place

Hunting Chat
  • For Establishing Groups to Play Together
  • No Inappropriate Language
  • No Trade Spam
  • No Player Harassment
  • No Discussions of Sex, Drugs, Politics, and Religion
  • No Large ASCII art and other obscene posts
  • No Racism, Homophobic, misogynistic, etc.. remarks (Any remarks disparaging towards a group of people.)
  • No Discussion of moderators, their practices, and any banning that took place

Strategy Chat
  • For discussing PK PvP & PvE strategies
  • No Inappropriate Language
  • No Trade Spam
  • No Player Harassment
  • No Discussions of Sex, Drugs, Politics, and Religion
  • No Large ASCII art and other obscene posts
  • No Racism, Homophobic, misogynistic, etc.. remarks (Any remarks disparaging towards a group of people.)
  • No Discussion of moderators, their practices, and any banning that took place

Over 18 Chat
  • A Non-Filtered Chat Channel for General Discussion
  • Trade Spam is Not Allowed
  • Player Harassment is Still Not Allowed
  • No Racism, Homophobic, misogynistic, etc.. remarks (Any remarks disparaging towards a group of people.)
  • Discussions of Sex, Drugs, Politics, and Religion Not Allowed

Kingdom / ally Chat
  • For Chatting with All Members of your Kingdom
  • The Rules of this Channel are Established and Enforced by Members of the Kingdom
  • No player harassment

Language Chats
  • Chat Rooms for Our Non-English Speaking players
  • No Inappropriate Language
  • No Trade Spam
  • No Player Harassment
  • No Discussions of Sex, Drugs, Politics, and Religion
  • No Large ASCII art and other obscene posts
  • No Racism, Homophobic, misogynistic, etc.. remarks (Any remarks disparaging towards a group of people.)
  • No Discussion of moderators, their practices, and any banning that took place


What will happen if I violate these guidelines?
The Chat Guidelines are enforced by the community at large.  If the players feel your chats are not appropriate, you will be prohibited from speaking in chat.

What if I feel a moderator is wrong?
There is no recourse for a chat suspension.  You can take the moderator exam, and players vote on whether the chat ban is appropriate or not.  Customer support will not intervene in individual chat suspensions.  Players who are found to abuse the moderation program are fined and suspended depending on the severity of the case.  However, we do not accept reports of moderator abuse any longer.
 
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